> What if I can’t find the vendor on my list?
> Type in “ N O T” it will take you to “not on list”
> What if my name is not on the list?
> Establish an internet connection then open and close the program twice letting it refresh both times.
> What if I do not have a blue light on the front of my printer?
> Please check your connections on the back of the printer and confirm you have power.
> What if my printer is plugged into a splitter and it will not work.?
> DO NOT PLUG the Code-Rite printer into a splitter because it will confuse the printer drivers.
> What if I have power but my printer will not print?
> Please check your connections on the back of the printer and confirm the USB is plugged into the computer.
> What if I hit print and it still does not print?
> Go to Start / control panel / printers and faxes / and “delete any trapped documents”.
Attempt printing again. If that does not work then please call tech support at 403 650 4685.
> How do I return my Code-Rite unit?
> Place the unit in the return supplied bag in the box and take it to your nearest Greyhound station.